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However we will try resolve any issues before asking you to return the item to us with with images and a return reference from us, without a return reference no credits or refunds will be applied. **MINOR SCUFFS OR DENTS CAUSED IN TRANSIT ARE NOT COVERED AS THE OUTER BOX IS PACKAGING ONLY, THE ITEM INSIDE IS THE PURCHASED ITEM** Unwanted or ordered in error items will incur a 15% re stocking fee.įunko Pops are packed well and any imperfections on the Funko Pop from Factory are not covered as this is how they arrive from factory, Funko Pop outer Boxes are for packaging only and the Funko pop inside is the actual Item being purchased, in unlikely cases a Funko Pop Box Arrives Damaged contact us to try to resolve the issue. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. If this occurs, we will reach out to those affected customers to work with them on a solution be it a refund or whatever.Our policy lasts 14 days. Funko Cancellation PolicyĪt times, Funko may decide to delay or cancel production of product, split up allocations, etc. If you have any issues upon receipt of your order, please use the Contact Us link, you can expect a prompt reply.

Items may be returned during this 30 day period so long as the item remains unopened, seals are not broken, unaltered in any way including any PopShield Protectors which items were shipped inside to the customer. Return Shipping Fees are the responsibility of the Customer, both Domestic and International. sealed or limited production runs product such as Funko Soda where there is a random chance at a Chase, Returns / Refunds will not be honored. Please note that in the case of 'Blind Box'. Unfortunately we cannot refund the shipping fees. Jays Pops N Stuff is happy to offer to our customers 30 day returns from the date of purchase for a refund of the purchase price of the item. While we handle your item with kid gloves to get it to you in the most pristine condition as possible, we understand that sometimes things happen along the way be it a change of heart or some damage that slipped by our eagle eyed QA Team.

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Jays Pops N Stuff 30 Day Hassle Free Return Policy Jays Pops N Stuff will not alter any information on Customs Formsĭue to current COVID restrictions, we may be unable to ship to your country at this time as we comply with our carrier’s policies. Jays Pops N Stuff offers USPS First Class and Priority InternationalĪll International Customers are responsible for their respective country’s duties, taxes, fees. Jays Pops N Stuff offers a special Funko Flat Ship Rate for Single Purchases and pass along discounted shipping fees for 2 or more with expedited services International Customers Preorders Ship 1 Business Day upon receipt from Funko. In Stock orders can expect to ship out within 1 to 2 Business Days (Sometimes faster if we can’t sleep!) once payment clears. Jays Pops N Stuff is happy to offer Worldwide Shipping to all of our customers. This is why we take the steps on the design of this site to put you in the know and not hide anything. As much as I would like not to be, we play the same waiting game as you do – we get daily updates and notifications when product is released.

Please be assured that you are ordering from Jays Pops N Stuffs CONFIRMED quantities and that your item is yours – we won’t take it away from you.

If you see products elsewhere, you can be assured that our inventory should be arriving within the next 30 days. This means someone else may be flashing it around while our stock may be either in transit or pending release.

Please be aware that Funko does not plan its release of products to their Authorized Direct Selling Partners (which we are one) so that everybody gets them in stock on the exact same day.

The Estimated Release is placed prominently on those items which fall into the Preorder Category AND is subject to change ( which as it does from day to day ) as information is provided to us from Funko.

This is due to we have place a confirmed order with our vendors After that 48 hours, you may request a refund less 25% of the original order.

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You may cancel a Preorder within 48 hours of the time of purchase for a full refund. Our Preorder Policy is simple – You are welcome to preorder items but in doing so you are understanding of the following: